Customer Agreement

1. Acknowledgment and Agreement

1.1. Agreement and Parties This Agreement is between the customer (referred to as “Customer”) and Sheds Delivered, including its staff, subcontractors, and affiliates (referred to as “SD”). A copy of this Agreement can be viewed or printed at [ https://www.shedsdelivered.com/terms-of-service].

1.2. Electronic Acceptance By clicking the “I Agree” button or by checking the box indicating acceptance of these terms on the order page, the Customer agrees that this action constitutes an electronic signature and that this Agreement is a legally binding contract between the Customer and Sheds Delivered. The Customer acknowledges that they have read and understood the entire Agreement before placing their order.

2. Building and Payment Terms

2.1. Pricing and Payment

• All payments shall be made payable to “Sheds Delivered” and mailed to: N9508 Catlin Ave, Loyal WI, 54446, unless alternative arrangements are made in writing.
• All prices and quotes provided are valid for a period of twenty-four (24) hours. After this period, prices are subject to change. The quoted price does not include any applicable sales, use, or other taxes, which will be added to the final invoice as required by law.
• The Customer’s final balance is due two (2) weeks after the order date or two (2) weeks prior to the scheduled delivery date, whichever comes first. This allows for the processing and clearance of funds.
• Our third-party delivery drivers are not authorized to accept payments. No payments will be accepted on the day of or after delivery.
• Sheds Delivered reserves the right to electronically collect the remaining payment from the Customer’s designated account, if applicable, on or after the final payment due date.
• Any payment returned due to non-sufficient funds (NSF) is subject to the maximum fee permitted by law.
• Repossession for Non-Payment: In the event of a payment default, including but not limited to a failed electronic payment or a payment chargeback, the Customer hereby grants Sheds Delivered the irrevocable right to enter the property where the building is located to repossess the property without notice or a judicial process. The Customer agrees that the building remains the property of Sheds Delivered until all payments have been received in full and cleared. The Customer waives any and all claims for damages, injury, or loss arising from the repossession and acknowledges that such repossession will not be considered a breach of the peace.

2.2. Building Construction and Lead Times

• Buildings are constructed on a first-come, first-served basis. Lead times are estimates only and are not guaranteed. The Customer acknowledges that special orders, material availability, or other external factors may impact the completion date.
• Lead times are calculated from the date of order verification or receipt of payment (whichever is latest) to the date the building is 100% complete and ready for delivery. Lead times do not include delivery scheduling or the delivery date itself.
• Communication and Scheduling: After the order is confirmed, there will be no further communication unless there is a significant delay due to unforeseen causes or vendor issues. If you do not hear from us, it means production is progressing smoothly. Once the building is 100% complete, our delivery dispatch will contact you to schedule delivery.
• Driver Communication and Delivery Window: Please note that our drivers are only able to communicate by phone call and cannot receive text messages. As we typically schedule with 2-3 customers at a time for each load, an exact delivery date or time is not guaranteed. The building will most likely be delivered at some point on the scheduled day, unless there is an unforeseen circumstances. If you are taking the day off from work, please coordinate with the driver to determine if you are the first or last load of the day. Drivers typically start their days at 6 AM and can deliver up until 10 PM, but they will make every effort to complete deliveries during daylight hours.

2.3. Customer Responsibilities and Disclaimers

• Permits and Compliance: The Customer is solely responsible for obtaining all necessary permits and ensuring full compliance with all local ordinances, covenants, and homeowner association rules. Sheds Delivered assumes no responsibility for these obligations.
• Building Specifications: The Customer acknowledges and agrees that all building measurements are approximate and may vary slightly due to the custom and hand-built nature of the product.

2.4. Site Preparation and Access

The Customer is solely responsible for ensuring the site is ready for delivery. This includes:

• Location and Foundation: Preparing the location and providing a level foundation. Sheds Delivered is not responsible for damage caused by an improperly prepared foundation. The setting of buildings on raised blocks is not recommended and will void the warranty.
• Access and Obstacles: Ensuring a clear and unobstructed path to the site, free of any obstacles such as trees, power lines, fences, or other items that could hinder delivery.
• Neighboring Property: If the delivery vehicle must cross a neighboring property, it is the Customer’s sole responsibility to secure written permission from the property owner. The Customer is liable for any damages, fines, or trespassing fees that may occur.

2.5. Accuracy of Information We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice (including after you have submitted your order).

3. Delivery Day and Damage Liability

3.1. Customer Availability and Site Conditions

The Customer, or a designated representative, must be available on-site or by phone on the scheduled day of delivery. The Customer assumes all responsibility and risk for property damage that may occur during delivery and installation, including but not limited to damage to lawns, driveways, sidewalks, underground pipes, cables, septic systems, or other property. The Customer is also solely responsible for any towing or wrecker fees if the delivery vehicle becomes stuck due to difficult ground conditions.

3.2. Limitation of Liability

Neither Sheds Delivered nor the delivery driver is liable for any damage that may occur to the property, the delivery vehicle, or the building during delivery and installation. If the Customer or any other party assists the delivery team, they do so entirely at their own risk, and Sheds Delivered is not liable for any injuries sustained. The Customer acknowledges that difficult weather or ground conditions, such as wet or muddy terrain, can increase the risk of property damage. It is the Customer’s responsibility to reschedule delivery if such conditions are present, and Sheds Delivered will not be responsible for property damage caused by these conditions.

3.3. Acceptance and Inspection

By accepting the delivery of the building, the Customer accepts it “as is” and in its present condition. The Customer is responsible for inspecting the building for any issues or defects at the time of delivery.

3.4. Delivery Acceptance and Defect Reporting

• Delivery Acceptance: The Customer or their authorized representative must be present at the time of delivery to sign all necessary delivery and installation documents, which include an acknowledgement of receipt and acceptance of the building “as is.” For orders with third-party financing or rent-to-own agreements, the Customer understands that a signed acceptance document is required by the financing provider to release payment to Sheds Delivered. The failure or refusal to sign these documents upon delivery will be considered a refusal of the delivery, and the Customer will be subject to a non-delivery fee and potential order cancellation.
• Reporting of Defects:
  • If the Customer is present on-site at the time of delivery, any issues or defects must be reported by email to [email protected] within the same day of the delivery.
  • If the Customer is not present on-site at the time of delivery, any issues or defects must be reported by email to [email protected] within five (5) days of the delivery date.

Verbal reporting to any delivery driver or team member does not constitute valid notice. Failure to report any issues or defects within the specified timeframe shall be deemed as a waiver of any and all claims for such issues or defects.

4. Repairs

If your building is damaged during delivery, you must report the damage immediately as outlined in the “Acceptance and Inspection” section of this agreement. For any other issues or defects that arise after delivery, you must submit a service request to determine whether it is covered under our warranty. To initiate a claim:

• Do not attempt to repair the building yourself. Any unauthorized modifications or repairs may void your warranty.
• Submit your service request by email to [email protected].
• Please include a clear description of the issue, and attach photographs and your building’s serial number to help us verify the original materials and assess the claim.

We will review the submitted information to determine if the issue is a covered situation. If it is, we will schedule a service repair at no cost to you. If the issue is not covered by the warranty, we will provide you with a quote for the repair, which you can approve at your discretion.

5. Building Moves

Building Relocation Services

• We offer building relocation services for a fee. The scope and cost of the move will be determined after you submit a request for a quote. Please fill out the form at buildingmoves.com to initiate a request.
• We are not responsible for structural or cosmetic damage that may occur during the move, especially for buildings not purchased from us. Such moves are subject to numerous variables, including but not limited to, the building’s age, construction, and the condition of the site.
• The customer acknowledges and accepts all risks associated with the building relocation. We highly recommend that you obtain your own liability and property insurance to cover any potential damage to the building or surrounding property during the move. We will not be responsible for any damages or losses that occur.

6. Changes, Cancellations, and Refunds

All custom-built orders are subject to the following change and cancellation policy:

• The Customer may cancel or modify their order without penalty within 48 hours of the order placement date.
• After this 48-hour period, the order is considered firm, and any changes or cancellations will be subject to fees to cover costs already incurred, including but not limited to, design, material procurement, and scheduling.
• Cancellations: If an order is canceled after the initial 48-hour period, the Customer’s deposit is non-refundable. If the cancellation occurs after materials have been ordered or fabrication has begun, the Customer will be responsible for a cancellation fee equal to 25% of the total purchase price to cover restocking and non-recoverable expenses. For orders without a deposit (e.g., those using financing), this cancellation fee will be invoiced directly to the Customer.
• Changes: Any changes to the order made after the initial 48-hour period may be subject to a rescheduling or change fee and may alter the final price and delivery timeline. The Customer will be informed of any such fees or price adjustments before the changes are finalized.
• Special Conditions for Financing and Rent-to-Own Agreements: By applying for or signing any financing or rent-to-own agreement, the Customer acknowledges that they are entering into a separate contract with a third-party provider. The terms of that financing or rent-to-own agreement are solely between the Customer and the provider. Our cancellation policy, including the 25% cancellation fee, applies to the sale of the building itself and is independent of any financing or RTO approval. Any cancellation of the order after the 48-hour period remains subject to our cancellation fees, regardless of whether the customer’s financing or RTO application is approved, denied, or cancelled.

7. Limitation of Liability and Indemnification

7.1. Limitation of Liability and Disclaimer of Warranties You expressly agree that your use of the service and any products delivered to you are at your sole risk. The Service and all products and services delivered to you are provided “as is” and “as available,” without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, or non-infringement.

In no case shall Sheds Delivered, its directors, employees, or affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, or replacement costs, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of our products or services, or for any other claim related to your purchase, even if advised of their possibility.

7.2. Indemnification You agree to indemnify, defend, and hold harmless Sheds Delivered and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement or your violation of any law or the rights of a third party.

8. General Provisions

8.1. Entire Agreement This Agreement constitutes the entire agreement between the Customer and Sheds Delivered with respect to the subject matter hereof and supersedes all prior agreements, representations, and communications, whether oral or written.

8.2. Amendment No modification or amendment of this Agreement shall be effective unless it is in writing and signed by both the Customer and an authorized representative of Sheds Delivered.

8.3. Severability If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.

8.4. Governing Law and Jurisdiction This Agreement will be governed by the laws of the State of Wisconsin. The Customer agrees that any legal suit, action, or proceeding arising out of or relating to this Agreement will be exclusively brought in the state or federal courts located in Clark County, Wisconsin.